Thank you for your interest in our online presence. We are very concerned about the protection of your personal data. At this point we would therefore like to inform you about the data protection policy in our company. We of course follow the legal regulations of the Data Protection Act (BDSG) of the Tele-Media Law (TMG) and other legal data protection regulations.
You can trust us when it comes to your personal data! They are encoded using digital security systems and then transferred to us. Our websites are protected by technical means against damage, destruction or unauthorized access.
Subject of data protection
Personal data is the subject of the data protection. These are individual pieces of data in accordance with § 3 paragraph 1 of the Data Protection Act (BDSG) about personal or factual relationships of a definite or determinable natural person. Details like name, postal address, email address or phone number, if necessary even use-based data like your IP-address, are examples of this type of data.
Scope of data collection and storage
In general you are not required to give personal information when using our internet page. In order to protect our offer from abuse, the IP-address of your computer can be stored. However, we may need your personal information so that we can actually render our services. This applies when replying to individual inquiries, for obligatory bookings and for completion of contracts.
If you send us an inquiry or booking, we only store your personal data, in principle, for as far as this is necessary for the execution of the contract. Furthermore, we also keep the stored data after implementation of the contract until this right is revoked. When you send us an inquiry or booking, we collect and save your personal information in principle only in as far as it is necessary for the provision of service or the implementation of the contract.
If you have applied for our newsletter with your email address, we shall use your email address even after the execution of the contract for advertising purposes until you cancel your subscription of the newsletter.
Data use for a specific purpose
We adhere to the principle of using data for a specific purpose and we collect, process and store your personal information only for purposes for which you have sent it to us, as well as for administrative purposes and for in-house analyses. The passing on of your personal information to third parties does not take place without your express consent, provided that this is not necessary for the provision of service or for the implementation of the contract. For instance, your complete name and in some cases even some other personal details are transmitted to the landlord when you sign the contract. The passing on of your information to state institutions and authorities authorized to gather information also takes place only within the context of the legal obligations of information gathering or if we are obligated by a court decision to provide information.
We also take the in-house protection of data privacy very seriously. We have also obliged our employees and the service providers engaged by us to observe the oath of secrecy and to comply with the legal provisions of data protection.
We never ask personal information such as passwords, credit card information and account access by e-mail. In case you should receive such e-mail, it is very likely to be a phishing attempt. Please contact us immediately upon receipt of such e-mail by phone.
To make it possible for you to use our web site easily, we use so-called cookies. These are little files with information about your use of the web site which are stored on your computer. In that way, it is possible for the web site to recognize your computer again. If you do not accept any cookies, the use of the web site may in certain cases not be possible or may only be possible to a limited extent. Most browsers accept cookies automatically. These settings can be changed and the cookies set can be deleted from your hard disk any time.
Data collection through the use of Google-Analytics
Taken from Google Analytics terms and conditions of use, Article 8, "Data Protection ": http://www.google.com/intl/en_uk/analytics/tos.html
Use of Facebook Social Plugins
Our website uses Social Plugins ("Plugins") of the social network facebook.com which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA. 94304, USA ("Facebook"). The Plugins are recognizable on one of Facebook’s logos (white “f” on a blue background or a “thumbs-up” sign), or they are marked with the text "Facebook Social Plugin". The list and the appearance of the Facebook Social Plugins can be viewed here: http://developers.facebook.com/plugins. If you access a web page on our website which contains such a Plugin, your browser will set up a direct connection with the Facebook servers. The contents of the Plugin are transmitted by Facebook directly to your browser and integrated by the latter into the web page. We therefore have no influence on the amount of data which Facebook stores with the help of this Plugin and therefore inform you based on the information available to us: By integrating the Plugins, Facebook receives the information that you have accessed the relevant page on our website. If you are not a member of Facebook, there is still the possibility that Facebook will find out your IP-address and store it. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the Plugins, for instance if you click the Like button or make a comment, the relevant information is transmitted directly to Facebook by your browser and stored there. More information concerning the purpose and scope of data collection and the further processing and use of this data by Facebook, as well as your rights regarding this matter and the settings options for protection of your privacy can be found in the data protection guidelines of Facebook: http://www.facebook.com/policy.php. If you are a Facebook member and you wouldn’t like Facebook to collect information about you through our website and to connect this with your data stored with Facebook, then you must log off from Facebook before you visit our website.
Use of Google Plus Social Plugins
Our website uses the “+1”- interface of the Google plus social network, which is run by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). The button can be recognized by the "+1” symbol on a white or colored background. If you access a web page of our website which contains such an interface, your browser will set up a direct connection with the Google servers. The contents of the “+1”- interface are transmitted by Google directly to your browser and integrated by the latter into the web page. We therefore have no influence on the amount of data which Google stores with the help of this interface. According to the Google no personal data is generated without a click on the interface. It is only for logged-in members that such data, which includes among others the IP-address, is generated and processed. More information concerning the purpose and scope of data generation and the further processing and use of this data by Google, as well as your rights regarding this matter and the settings options for the protection of your privacy can be found in Google’s data protection guidelines on the “+1”-interface: http://www.google.com/intl/de/+/policy/+1button.html und der FAQ: http://bit.ly/r3Qmer. If you are a Google Plus - member and you wouldn’t like Google to collect information about you through our website and to connect this with your data stored with Google, then you must log off from Google Plus before you visit our website.
Data collection through the use of Google-AdWords
On our website, we employ the Google AdWords conversion tracking tool that is operated by Google Inc. („Google“), USA.
Cookies may be used for the conversion tracking of Google AdWords, which serve to recognize a user, who has clicked on an Google AdWords ad, when he visits a site containing the conversion tracking code. The data collected with these cookies allows Google AdWords customers to receive statistical information on the conversion rate in aggregated form, however, no individual information that may identify user is released. Cookies have a life span of 30 days. If a user does not wish to allow Google AdWords conversion cookies, he can simply deactivate them via his browser settings. This user will then no longer be included in the statistics.
Right to information and right of revocation
You will receive free information any time about your personal data stored with us without any reasons being given. You can request for the blocking, correction or deletion of your personal data available with us any time. You can also revoke the consent assigned to us for data collection and use any time without giving reasons. Please use the contact address indicated in the imprint for this purpose. You are gladly welcome to contact us any time for any further questions regarding our information on data protection and on the processing of your personal data.
Please take note that data protection regulations and management, such as at Google, can change regularly. It is therefore advisable and necessary to keep yourself informed regularly regarding changes in the legal regulations and practice of enterprise like Google.